Support
Here you can find out answers to our most Frequently Asked Questions. If you can't find the answer here, you can also contact us with a question or feedback.
Registration
Go to our Joining page, provide your details and email ANZ Staff Club Australia.
Once your application has been received and approved you will be sent your member details within 5 business days. You can then start to enjoy the benefits of been a member.
Please allow two working days after you receive your ANZ Employee ID in order for ANZ Staff Club Australia records to be updated with your details.
Please make sure that you are not a salary employee of ANZ (ie. Being paid via ANZ Payroll).
Check the eligibility criteria on the application form for the annual membership category.
ANZ Staff Club does not issue physical membership cards, members can commence using your membership immediately upon receiving your membership number, instore or online.
As a member, you also have access to your virtual member card online (sign-in required)
Accessing the Members' website
Once you have successfully applied for membership, your membership number will be displayed on the screen. You can then log into the website by entering this number and the one time password you provided when you completed the membership application.
Upon logging on for the first time, you will be asked to re-set your password for security reasons.
Login nowAfter you enter your membership number into the form via the button above, a new one-time password will be generated and sent to your registered email address.
When you log on using the one-time password, you will then be prompted to reset your password.
If you do not receive a new password in your email, please email us for assistance
- Please ensure you are entering your Staff Club membership number and not your employee ID.
- If you are cutting/copying and pasting your membership number and/or password, please ensure you are not pasting in any extra spaces. You can also try typing the password and/or membership number and see if that helps.
- If this is still not working, visit the password re-set page and enter your membership number. A new one-time password will be generated and sent to your registered email address.
- If you continue to have difficulties logging in, please email us for assistance.