Delivery information
Delivery is free for most items and unless otherwise specified! *
*There is a delivery cost for traditional gift cards and tickets
Delivery Service Level Agreement for posted / couriered items
Traditional vouchers
Vouchers Will be sent next business day via chosen delivery method to the address under Delivery address on your account page. Internal mail and regular mail cannot be tracked and express post & registered post tracking numbers will be sent to the email address under My account > My account details.
Vouchers are sent active and cannot be cancelled or re issued as per ANZ Staff Club Terms and Conditions.
Traditional gift cards
Gift Cards Will be sent next business day via chosen delivery method to the address under ‘my account’. Internal mail and regular mail cannot be tracked. Express post & registered post tracking numbers will be sent to the email address listed under My account > My account details.
Gift cards are sent active and cannot be cancelled or re issued as per ANZ staff club Terms and Conditions
Retail products
Retail products will be send next business day via Australian Air Express. Tracking numbers will be sent to the email address under My account > My account details.
Pre-order items
Please refer to online product description for delivery advice
Concert and theatre tickets
Please refer to the online product description for delivery advice
Event tickets
Please refer to the online product description for delivery advice
Digital products
eGift cards and digital movie tickets are the fastest and easiest way for you to access discounts with instant anytime delivery direct to the email address you specify at the checkout.
You will receive a hyperlink to a .pdf version of your gift card or movie ticket. Simply take this emailed document to the checkout at your participating retailer and redeem.
See the product information for further details.